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A Success Story: A Leading Fortune 500 Hospitality Company Upgrades Training Materials for More Effective Onboarding

Starwood Hotels and Resorts Worldwide (now part of Marriott) is one of the world’s leading hotel and leisure companies. Starwood management recognized the value of providing focused, comprehensive training to new hires, who generally have no concept of the company’s brands and related customer service expectations. Clarity’s consultant had the expertise needed to assess the existing training materials and recommend appropriate enhancements.
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Updating Your Training to Support Your Digital Transformation - Clarity Consultants
Learning Technology

Updating Your Training to Support Your Digital Transformation

While digital transformation has been on companies’ minds for years, the pandemic created a sense of urgency. In many cases, businesses had to make substantial technology changes quickly. Thus, effectively accelerating their digital transformation timeline as a means of survival.
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